Artificial Intelligence trends are HR realities

 

The emergence of Artificial Intelligence (AI) technologies in the past years has profoundly impacted a tremendous number of companies and sectors. Take the example of supply chain functions – these have been completely reshaped and fully robotized warehouses are now the new standard. In parallel, other support or corporate functions have also caught this technological wave, but not with the same speed and pace. Human Resources today are the perfect illustration: the shift towards Digital HR has started for pioneer organizations, but the majority of companies are still in the reflection and conceptualization stages. On one hand, there is an overwhelming feeling related to the immensity of ‘the possible’ in terms of HR technology offerings, and on the other hand, there is a need to answer growing expectations from an evolving workforce.

Today, HR C-levels are facing a common main equation: Ensuring that HR roadmaps will become even more relevant in the C-suite and help streamlining organizations while improving the employee’s experience.

But how are AI technologies concretely impacting the HR community?

 

Beyond the reflection and conceptualization stages mentioned earlier, AI is clearly acknowledged as a critical component of the future HR service delivery model. Most of discussions today are about how to incorporate chatbots, robots or other cognitive solutions within Human Resources departments.

Just to name a few examples:

 

  • Robotic process automation (RPA) is a new norm today. Any process optimization exercise almost always considers robotic automation as a solution. In this context, almost all HR processes are subject to automation. The main recurring ones that we observe are related to recruitment, core HR administration, compensation, payroll and performance, but all HR processes that require significant manual input are candidates for automation.
  • Chatbots are also getting a lot of traction. For example, in the HR space, chatbots are replacing traditional FAQs. Cognitive chatbots can also be trained by humans in order to improve their correct answer rate. This is a real game changer and robust accelerator to change the employee experience.
  • Robots are less and less considered as exhibition gadgets and can now be found in some HR front office departments.
  • Voice assistants on mobile for any employee, anytime, anywhere are becoming more common – say hello to the new HR ‘Siri’. A vacation request for example can then be part of a quick phone conversation, instead of several less efficient transactions involving HR systems and emails.
  • What we are observing, is that AI technologies are becoming fully embedded within the HR community. The initial doubts and fears have been overcome by most HR professionals and AI is recognized as a real added value to the employee. The HR operating model shift is ongoing and we are only at the early stages as the technological change is evolving at an exponential speed. Tomorrow new Artificial Intelligence offerings will emerge and will continue to reshape HR departments.

Source: http://bit.ly/2zgAGyP

Legal HR: Recruitment strategies for MNCs entering India

India has become an attractive business destination for multi-national companies over the past few decades. The Indian market throws several opportunities for talented individuals, and it is essential that the MNCs are well prepared to grab the best talent at the beginning of their operations. In this article, we delve into the important recruitment considerations that an MNC entering India must keep in mind while devising its recruitment strategy.

Building the Set-up

For a multinational, while it is not only essential to understand the various statutory benefits for employees in India and their applicability to the concerned organization, it is also equally important to understand and strategize for the various industry practices. Employees in India are eligible for several benefits like provident fund, gratuity, compensation in case of injury, statutory bonus, etc. Further, employers are obligated to comply with laws that mandate the development of a safe, and employee-friendly workplace, viz., prevention of sexual harassment, factories act, shops & commercial establishments act, etc. Registrations and ongoing compliance with applicable laws are not just legal requirements, these are also essential for retaining the talent pool.

Tailoring Employment Documentation

Most MNCs coming to India would already have in place their global employment agreements and employment policies, and we often hear from them if they can replicate these in India to maintain uniformity of standards applicable to their workforce globally. While the short answer to their requests would be a ‘yes’, the MNCs will also be required to undertake necessary revisions to ensure that the policies are not only aligned with the applicable laws in India but also reflect the industry practice.

One such aspect which requires closer review and consideration to suit Indian needs is ‘non-compete’ covenants. Considering the edict under Section 27 of the Indian Contract Act, 1872, post-employment restrictions like ‘non-compete’ are not enforceable under the laws of India. However, mostemployers may still retain such covenants in the employment agreements to act as a moral deterrent for the employees. Typically, a ‘non-compete’ restriction is applied on an employee during the tenure of his employee and between 6 (six) months – 24 (twenty-four) months after cessation of employment. Coupled with attrition in some of the sectors (IT/ ITeS being one such), without careful consideration, this may not fare well for organizations. ‘Garden leave’ is also an offshoot of ‘non-compete’, and is a common addition to employment agreements of mid to senior-level employees of MNCs.

Jurisprudence in these matters reflects a nuanced approach taken by courts in instances of ‘non-compete’ – while ‘non-compete’ continues to remain unenforceable on individual employees, courts have successfully carved out instances wherein such negative covenants may still hold ground.

The other area of concern which requires a sensitive approach is a manner of handling confidential information. Necessary attention must be given to fine-tuning confidentiality clauses.

Bringing foreign talent to India

MNCs planning to parachute foreign employees to India for undertaking specialized projects must understand the legal implications of such import of talent in India. The applicable law requires foreign citizens employed in India (referred to as ‘international workers’) to get themselves registered with the provident fund regulator, and a percentage of their entire salary shall be deducted towards provident fund contribution. It is advisable that this contribution be factored in upfront while computing the remuneration package of the ‘international worker’.

Marrying global best practices with Indian employment trends

MNCs may consider few facets of employment practices as routine in their home jurisdiction. However, implementation of such practices locally may give them an edge over their Indian competitors. For instance, the Indian law on prevention of sexual harassment at workplace gives protection to only female employees in case of a claim of sexual harassment. MNCs with gender-neutral anti-sexual harassment policies may come forth as progressive and welcoming to potential recruits. Similarly, the addition of ‘paternity leave’ and ‘bereavement leave’ in the employment policy of the MNC may be a good addition to their package, since such leaves are otherwise not statutorily mandated under Indian laws.

Conclusion

MNCs must make the most of their global expertise in attracting the brightest talent for their Indian desk. They must leverage their international reputation to the fullest potential to maintain the competitive edge in talent market. We firmly believe that compliance of employment laws in letter and in spirit, coupled with the universal best practices, will keep MNCs in good stead.

Source: http://bit.ly/2AWJ0Tj

10 Tech Tools to Help You Get Excellent Hiring Results

The hiring process is getting simpler… and more complicated by the day. How is that possible? One word: technology. As a recruiter, you have the option to make your job easier by using all the right tools. They help you pick the right candidates and eliminate the expense of a bad hire.

However, technology also complicates things for you. With so many tools to choose from, how do you pick the right ones? If you use the wrong tools, they won’t help you make good hiring decisions.

Does this mean it is okay to skip technology because of the risks it comes with? No. With the right tech tools, the entire talent acquisition and retention process become more effective. You just need to find those right tech tools, and you’ll be on the right track with excellent hiring results.

  1. Recruiting Chrome Extensions

If you could only have a tool to find the emails, phone numbers, and social profiles of the people you’re interested in… oh wait; there is such a tool.

It’s a Google Chrome extension called Prophet. Whenever you see an attractive LinkedIn profile, you can use Prophet to search for more information about that person. It will show you their Facebook and Google+ profiles, emails, phones, blogs, sites, and all kinds of details they’ve shared under their name.

  1. Productivity Tech Tools

Strict Workflow, a Google Chrome extension, helps you organize the workflow in productivity-boosting sections. You’ll be working in 25-minute sessions; after which you’ll take a 5-minute break. That’s enough to get the refreshment your brain needs and get back to work.

Google Calendar is another productivity tool that a recruiter definitely needs. Plus, you can explore to-do apps, such as Remember the Milk and Wunderlist. When you have your daily goals outlined, you’ll be more inspired to achieve them.

  1. Distraction-Blocking Browser Extensions

You’re browsing Facebook for new candidates, and you suddenly find yourself looking at cat videos on YouTube for half an hour. With distraction-blocking extensions, you can prevent that from happening. StayFocusd is such a tool. It will limit the period of time you’re allowed to spend on distracting online destinations.

  1. Graphic Creation Tools

How do you create a great job ad? How do you develop a successful employer brand that would attract talent? Content is the answer. But it has to be visually intriguing.

You don’t have to hire a graphic designer. Canva and Piktochart are great tools that help you create infographics, banners, and posters in a matter of minutes.

  1. Content Sharing Tools

Where will you share all that content you create for the sake of employer branding and attracting new candidates? Social media, of course. But, managing several social profiles will take way too much time. You’ll make things simpler if you use Buffer, or Hootsuite – tools that automate the content sharing process.

  1. Applicant Tracking System

It will process all submitted resumes, leaving you with the most relevant ones to review. You just look for the right keywords and you’ll get a narrower selection of candidates.

The top choices for applicant tracking systems are Jobvite, Newton, and JazzHR.

  1. Interview Scheduling Tools

It’s not easy for a recruiter to schedule a meeting at a time that works both for them and the candidate. With Assistant.to and YouCanBook.me, online scheduling tools, you’ll eliminate the inconveniences. You’ll just share your schedule and allow people to schedule at an available time that works for them.

  1. RecruitmentProcess Management Tools

Every recruiter needs a system that helps them keep track of all candidates. There, you’ll make notes of the first impressions. Entelo is such a tool. It allows you to create entire profiles of the candidates. These profiles will indicate their presence on the web, your notes, and all information you collect.

  1. Email Management Tools

You know you had a great candidate a couple of months ago, but you forgot their name and now it’s impossible to find that message in the mess that your inbox is?

You absolutely need an email management tool. MixMax and Streak are good options. They allow you to schedule emails and see when people open your messages.

  1. Twitter Management Tools

To get the fullrecruiting potential out of Twitter, you need a management tool that lets you connect with the right target audience. TweetDeck is such a tool. You can use it to schedule posts and content to share and search for popular tweets and influencers by conversations, topics, and interests.

Yes, there’s a lot of technology to use. All these options may be overwhelming. But, think of it this way: thanks to technology, your job as a recruiter will never get boring. You always have new tools to explore!

Source: http://bit.ly/2l0AxL9